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Wi-Fi router · Repair Copilot

Wi-Fi keeps dropping

Wi-Fi that keeps dropping is usually overheating gear, a crowded channel, or a router that just needs a proper restart — rarely a dead router. Show SightLine your modem and router and their lights and a patient handyman persona walks you through the checks that clear up most drop-outs in a few minutes.

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Steps to fix wi-fi keeps dropping

  1. Power-cycle properly: unplug BOTH the modem and the router, wait 30 seconds, plug the modem back first and let it fully light up, then the router.
  2. Check the cable from the wall to the modem and the modem-to-router cable are snug — a loose coax or Ethernet causes intermittent drops.
  3. Make sure the router has open air and isn't boxed in or stacked on other hot electronics; heat causes it to reset itself.
  4. Move closer and test — if it's solid near the router but drops far away, it's range/interference, not a fault; relocate the router higher and more central.
  5. In the router's app or admin page, switch to a less-crowded Wi-Fi channel and confirm the firmware is up to date.
  6. If it still drops with fresh firmware and a good restart, the drops trace to your internet line — that's a call to your ISP.

Safety first: if a step calls for gas, a main water or sewer line, a service panel or main breaker, or a sealed refrigerant system, stop and call a licensed pro — Repair Copilot will tell you when you're there.